Privacy Policy

1. Introduction

At 247 Emergency Plumber Norwich, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or engage with our services.

2. Information We Collect

We collect the following types of personal information:

  • Contact Information: Name, email address, phone number.

  • Service Details: Information related to the plumbing services you request.

  • Payment Information: Billing details for services rendered.

  • Website Usage Data: IP address, browser type, and usage patterns collected via cookies.

3. How We Use Your Information

Your personal information is used for:

  • Providing and managing plumbing services.

  • Communicating with you regarding service updates or promotions.

  • Processing payments and billing.

  • Improving our website and services.

4. Data Sharing and Disclosure

We do not sell or rent your personal information. We may share your data with:

  • Service Providers: Trusted third parties who assist in delivering our services.

  • Legal Authorities: When required by law or to protect our rights.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or destruction.

6. Your Rights

You have the right to:

  • Access and correct your personal information.

  • Request the deletion of your data.

  • Object to or restrict processing.

To exercise these rights, please contact us at info@emergencyplumbersnorwich.co.uk.

7. Cookies

Our website uses cookies to enhance user experience. You can manage cookie preferences through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.